Reinventing Hearing Health Care

againstthecrowd

We are the game-changer in the hearing care industry and will call a spade a spade when it comes to standing up for what’s right for our patients, and call out standards of our industry that we are not OK with.

We are not OK with over-priced hearing aids, hidden fees, basic care sold as advanced care or marketing messages that misconstrue reality to push sales. Our hearing care industry in general seems to have lost touch with the patient no matter how many marketing messages out there promise patient centred care. In many cases, it has become about selling hearing aids not actual treatment.

We offer a comprehensive approach to consultation, testing, treatment and technology that includes a different customer service experience, testing that looks further at audition and hearing health, treatments that help cognitive retraining and much more. We provide care that is above the minimum standard of hearing care.

Once you experince the Ossicle alternative, you’ll see why Ossicle is a positive change.

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We will deliver best testing, treatment and technology and therefore best results at a better price.

Be our guest, come by and experience it for yourself! Ossicle is greater than the sum of its parts.


The Ossicles are essential to your hearing. They are the smallest bones in your body and the only free floating bones. They connect the ear drum to the inner ear cochlea where hearing takes place. They act as a natural amplifier. They are a bridge to better hearing, as are we. We bridge your way to better hearing with innovative ways of providing you with a clinical experience like none other. Care will cost you less, our prices are lower and you get to choose what you want from testing to treatment. Get in control of your hearing and see what we have to offer with a free consultation.

Markus Hilbert, Doctor of Audiology, has extensive experience that you can put to work for you.

Our Doctor of Audiology has advocated for the patient in clinical care since 1997 and have been involved with online hearing health initiatives, provided practice management solutions to hearing clinics throughout Canada, the US and Australia through a company he founded in 2005, and has spoken at multiple professional events over the last 15 years while publishing several articles in industry journals. He was also an Instructor at the University program that educates practitioners.

Markus Hilbert, Doctor of Audiology. has experience in public and private health settings for 20+ years as a patient advocate.

Lawyers turn to Markus Hilbert, Doctor of Audiology, for an Expert Opinion. Markus Hilbert, Au.D., refits hearing aid users from other clinics who aren’t doing well with their aids and get them working well and works with so-called “hard to fit” cases, people who have had limited success with their existing hearing aids. Dr. Hilbert handles difficult fittings including bone-anchored hearing instruments and also specializes in Tinnitus Retraining Therapy (TRT), which is a unique and internationally recognized tinnitus treatment.

You have options, get a second opinion.

During your free consultation, bring your hearing test results in and have them analyzed and reviewed to get a second opinion. You may decide to have a thorough Ossicle Assessment done as well.

Fair Price, guaranteed.

We “unbundle” which is an industry term for detailing what you’re spending. You will know what you’re paying for and what you’re getting. See for yourself if you’re getting the best price and value with bundled or unbundled pricing. Bundled is the traditional approach to carrying you a single price for all products and professional services without detail how much either is costing you; Unbundled is the approach where services and products are detailed separately so you know what you’re paying for.

Dr. Hilbert, Au.D.’s approach is distinctive.

Come see it for yourself. Ossicle takes a different approach by managing your care with an interdisciplinary emphasis to provide you with an inter-disciplinarian experience for balance concerns, tinnitus, hearing change and more. Markus' clinical oversight is extended to clinical staff who are just as motivated, knowledgeable and committed to optimizing the Ossicle experience for all of our patients. Janelle Balkwill is our main Clinical Audiologist who is passionate and experienced in celebrating sound with best practices in testing, treatment and technology for all ages, from paediatrics to geriatrics and everyone in between. See for yourself.


"I genuinely care. I follow my patients through to the end to make sure that your quality of life is improved with treatment. I will go above and beyond the call of duty to make sure that every patient will be treated regardless of their situation. I have refined a unique and proven counseling and fitting strategy that simply works. No gimmicks, just the straight goods.” Markus Hilbert, Au.D., Doctor of Audiology.



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